~A reminder to all on9 shopper & my current/future customers~

Hi & Assalamualaikum....

Jarang aku nak marah-marah orang.. & jarang nak naik angin tanpa sebarang sebab.. tapi this time, memang customers cross the line.. forget the hell about "CUSTOMERS ALWAYS RIGHT'.. there is no such thing.. even me, myself pembeli & peniaga on9 yang tegar..i've been doing on9 business and buy things online since 2009.. almost 5 years already..and this time i faced the most difficult and fussy people.. out of thousands customers i've been handled before.. and bukan perempuan ye..lelaki..  sebelum apa2, let me told you.. saya da berapa kali post my rules & regulation kalau you want to be my customers.. LET ME  PASTE HERE AGAIN! PLEASE READ THOROUGHLY EVERY SINGLE THING THAT I WROTE.. 

here's a little reminder for our future/present customer:

1. Order must be made at least 1 month before event (kecuali utk pakej kad kawen/candy buffet/photobook corner- hendaklah buat tempahan 3-4 bln before majlis jika anda berada di luar selangor/KL.. atau paling lewat 2-3 bulan sebelum majlis).. customer yang msj/whatsapp suka sangat nak order last min.. ada yang 1 minggu before majlis baru nak order.. 3 hari sebelum majlis pun ada.. maaf ya.. kami tak terima last min order.. kami mementingkan kualiti.. besides, we received high volume enquiries..bukan anda seorang sahaja customer kami.. harap faham ya..

2. Kalau anda mesej/ whatsapp tu at least bagi salam.. then attached gambar item yang berkenan.. bgtau kuantiti, tarikh majlis & tempat majlis.. bg full detail.. then saya aka quote harga..

3. Bila saya dah quote harga & nyatakan jumlah yg perlu di bank in beserta, sila proceed bank in.. then attached bukti resit pembayaran.. whether cash deposit/ online transfer.. saya akan check, once received payment, sy akan proceed order.. jangan lupa inform saya selepas bank in..or else, i'll missed your order..

4. Warna ink fingerprint depend on stock... you are lucky kalau colour yang you nak ada in stock..or else, we will just give any color yang ada..therefore, order awal so kami boleh cari your theme colour..

5. Sukacita saya ingin memaklumkan bahawa kami hanya terima order through whatsapp/fb message sahaja.. please.. strictly NO CALLS!! .. i'm not running this business full time... i'm a full time PhD student & will received order based on available dates only.. therefore, if you want our services, please booked early.. and please jangan nak marah-marah kalau saya reply whatsapp/pm lambat.. i'm a human & i've other things to take care of.. so please consider my PRIVACY.. ini ada customers yang call malam-malam & awal pagi.. NO CALLS ya.. just whatsapp/msg at 0179575572.. and sabar tunggu saya reply.. jangan nak marah2 & tak beradab.. taip HELLO???!! sis??? & whatsoeva.. it's annoyed me..

6. Another reminder, please whatsapp/message me using 'Bahasa Melayu Standard' or Bahasa Inggeris.. jangan nak guna bahasa pelik2 or manja-manja.. geli.. jangan guna bahasa yg sukar difahami @ shortform.. cth: 'Brapew??' 'boleyh x sis?".. PLEASE.. semua pernah belajar bahasa melayu & bahasa inggeris yg proper kan?

7. saya xde kedai..saya on9 based business sahaja.. so nak meet up boleh buat appointment untuk tgk sample..dan kebanyakannya saya hanya berurusan secara whatsapp/pm di fb/email sahaja.. dan courier akan dibuat menggunakan poslaju/fed ex/citylink.. jika saya willing nak hantar, it depend on certain charge..

8. if you can follow all the rules above, i'm very happy to entertain you as my beloved customer.. thank you for your cooperation..

so apa yang buat aku bengang sangat dengan orang ini adalah:

1. Bank in duit 17 JUNE 2014.. majlis 2 & 9 AUGUST 2014.. kalau nak edar kad supposedly 1 month @3 weeks @ 2 weeks before majlis.. but biasanya customer akan siap kad & start edar 1 month before majlis..so according to this date, kad tu supposedly already finished and in customer's hand on 1 JULY.. or paling lambat 15 JULY 2014.. today,  27 JUNE 2014 still in discussion state.. WHY?? 

-customer lambat order.. supposedly dah boleh estimate sendiri.. nak edar kad bila..orang lain 3-4 bln before majlis da tempah.. 1 bulan or 2 bulan before majlis kad kawen dah ada dalam tangan..kena fikir kemungkinan masalah-masalah yang akan berlaku.. that's what we called PREPARATION! kau expect semua yang kau planned akan berlaku so easily? kau merancang.. tapi kau kena ingat.. Allah SWT sebaik-baik perancang.. 

-customer lambat response..map 2 hari baru bagi.. faham.. sebab bekerja.. mungkin busy..lagi satu suka call x tentu masa.. kalau msj dulu before call i can consider that.. aku bukan 24 jam keje nak entertain customer je..

-terlalu fussy.. yes, i know you want the best.. but please precisely describe as what you want.. kalau setakat cakap 'tambah bunga2 sket, xnak design ni, nak design lain', do you expect us to choose for you? kalau kami pilih & buat according to us karang you alls tak suka pulak kan.. nak kena amend lagi.. so waste time..give us the pic.. we do exactly as what you wanted..

- customer nak tgk real card dulu before printing.. these 3 years i started jadi agent kad kawen ni, this is the first time customer request nak tgk real kad dulu, before printing.. sebelum ni, kebanyakan customer, Alhamdulillah, sangat2 senang berurusan dengan aku.. customer just proceed printing after puas hati dengan design.. bila tgk real, siap ckp cantik, puas hati & macam2 lagi.. tak pernah la dengar customer complain x cantik, or nanges2 mengadu dapat x sama mcm design & etc.. & jangan terkejut, we just dea through mail, whatsapp, pm di fb.. no calls at all.. but sbb kau nk jgk contoh before print, kena caj RM10.. bkn aku caj.. supplier.. aku tak ambil untung satu sen pon.. kau complain.. supposedly aku yang akan ambil kad tu bawak balik Terengganu.. 40-50 km or 45 min perjalanan aku x caj pape.. RM10 tu semata mata utk kad.. kau cakap tak berbaloi.. then aku msj, kau minta maaf.. kau kena paham, we are on9 based.. and then aku cakap x jadi balik.. kad akan dipos.. bukan kau yang kena bayar caj postage tu.. RM 6 tu aku yg bayar sebab aku yang bertanggungjawab..aku janji nak balik, then tetiba last minute tak jadi... so i pay it for you.. Aku rasa kau ni x pernah beli online & tak pernah beli barang on9 kot. So, you  never understand the rules of online business.. kalau you duduk area KL/Selangor, it will be easy to discuss.. but you tinggal outside.. so kena consider few factors.. macam apa yang berlaku today.. memang aku janji nak balik whether Jumaat or Sabtu ke Terengganu.. masa aku cakap nak balik tu aku ada sebut, InsyaAllah.. kau tau apa maksud INSYAALLAH kan?? "If Allah wills"..but then last minute aku dapat tau yang aku kena present Colloqium on Monday.. today wajib attend Colloqium.. aku lambat masuk dewan tadi pon SV dah tanya.. "Hanira, awak tak datang colloqium? di DP 2 sekarang".. SV babe.. Supervisor yang menjadi punca utama sama ada aku akan lulus dengan cemerlang or tak PhD ni..orang yang sangat berkuasa utk aku.. so, without my will or not, memang kena attend.. and  my turn on Monday.. so kalau aku balik jugak, Sabtu pagi bertolak, then Ahad balik sini balik.. Tak ke membazir masa, tenaga & duit aku? dan aku hanya student, so sememangnya tak berduit mana.. kalau aku kaya, xdenya aku buat on9 bisnes.. aku just focus 100% dengan study.. dan kalau kau nak tau, kalau ikut plan asal, sabtu balik Terengganu, isnin or selasa baru balik UPM.. but then, this unexpected things happened, kau ingat aku suka? kau boleh bergembira sambut Ramadhan dengan family semua.. tapi aku kat sini tanpa keluarga? ingat tak sedih? fikir perasaan orang lain sebelum kau nak cakap pape & nak salahkan aku.. kau kena ingat..aku bukan Tuhan yang merancang dan semuanya akan jadi sempurna.. bukan aku yang atur supaya semua jadi mcm ni..

aku elok2 je mesej kau macam ni...

2. Aku rasa bengang sebab aku tak rasa aku bersalah.. yes i did promise to come back home, but then mana tau last minute jadi macam ni.. call Mama Abah, dorang cakap takyah balik.. focus study.. dah kau sape nak push2 aku & bagi komen macam2 yang aku ni ethically wrong bagai, even parent aku pun tak push aku balik? dorang faham tanggungjawab aku.. da mention awal2 rules & regulation, i do this bisnes part time,  i'm full time student.. customer lain boleh faham, kenapa kau tak boleh nak faham? dan aku bukannya tak bertanggungjawab biarkan urusan kau macam tu je.. i find the solution.. aku bgtau supplier apa yg nak di amend pada kad kau.. aku siap suggest pos.. aku minta alamat semua.. dan kos postage aku yg bayar.. bukan kau yang kena bayar.. kau macam nak paksa2 aku terbang hari ni jugak ke Terengganu dah kenapa? kau tau tak perangai kau childish, tak matured, tak professional, takde timbang rasa, takde empathy, takde tolak ansur & selfish.. aku bukan saja2 create reason x balik.. tapi keadaan yang memaksa.. aku dah explain elok2 pun.. upah komisyen aku jadi agent bukan byk mana pun kalau nak dibandingkan kena bertahan dengan customer yang perangai macam ni.. 

3. Kalau kau nak bising sangat yang aku fokus & pentingkan study aku daripada kau.. memang la.. sbb study aku is my life.. aku da banyak korbankan masa, wang & tenaga..sbb tu study priority aku.. kau jangan sekali-kali nk pertikaikan benda ni..kau tak lalui apa yang aku lalui.. Abah aku selalu pesan, priority pada study.. jangan terlalu fokus pada bisnes.. aku xnak study aku sia2.. sebab tu aku put all my life for this.. for my parent..kau nak tlg bayar ke kalau aku gagal semata-mata nak setelkan pakej kad kawen kau berharga RM 590..aku ambil order kan? aku buat as your request kan? bukan aku tak bertanggungjawab & tak proceed order kau langsung.. bukan aku ambil duit RM590 tu pun.. kau mampu ke nak tlg bayar balik biasiswa aku kalau jadi macam ni? kau mampu?? aku bukan orang senang.. aku bukan anak orang kaya.. jadi aku tau aku perlu banyak berkorban untuk ini.. dan aku paling pantang kalau orang nak blame aku.. sebut pasal aku further study.. kau ingat buat PhD macam undergraduate? kau ingat aku further study sebab nak menunjuk-nunjuk? aku ingat lagi setiap kata-kata kau yang pernah mendownkan aku.. kau sapa nak pertikaikan apa aku buat dlm hidup aku? pelik..sungguh aku pelik dengan manusia begini.. 

aku malas nak panjangkan cerita.. supplier aku willing to handle him.. so let him be.. So for all future customers, take note ya.. jangan jadi macam ni.. jangan order last minute.. prepare awal2.. supaya everything akan smooth je.. kau mudahkan urusan orang, Allah SWT pun akan permudahkan urusan kau.. kalau kau nak cerewet bagai & menyusahkan orang, believe me, your wedding preparation will never be perfect.. its good to be perfectionist, but don't too over.. it's annoyed people.. and plus, you just can plan.. but Allah SWT is the best planner.. nothing will happened without His wills.. Kalau kau nak salahkan orang, or anything yang membuatkan plan or impian kau tak jadi as what you expected, it's like you blame Allah SWT for what had happened..you blame Him for His plan..  tolong berfikir & muhasabah diri.. Nauzubillahiminzalik.. 

~ Kecewa~

Hi & Assalamualaikum...

Pesanan buat mereka yang  pernah patah hati, disakiti, dikecewakan, dan ditinggal pergi.. Yakinlah...Di sebalik penolakan, akan ada penerimaan yang jauh lebih baik.. Don't ever feel bad if someone rejects you.. People usually reject and  ignore expensive things because they can't afford them.. hanya mereka yang bodoh & tidak tahu menghargai sahaja will never know how worth you are.. sedangkan ramai di luar sana yang ingin membahagiakan kamu.. berlumba-lumba wanna be part of your life.. so just let go those unworthy people.. they actually don't deserve to be in your life.. they don't deserve to be loved by you.. give your love to the person who need it.. your parents..little childrens who need care.. someone who strive hard to be in your life.. then you will open your eyes and see..someone who is worth keeping..someone who isn't.. 

Yes.. forgive yourself for all wrong doings and mistakes you had done in the past.. you have a good & pure heart.. you sincerely love and trust someone that you shouldn't.. you didn't know the truth/ how fake they are.. that's why you keep having faith & hope that they are not a bad person/the person that others told you before.. just forgive yourself.. try to live a happy life..surrounded yourself with great people.. surrounded yourself with the one who worth keeping.. Jangan terlalu kecewa.. jangan terlalu bersedih.. ingat.. atas dunia ni semua pinjaman.. harta..paras rupa.. suami handsome.. isteri cantik.. anak-anak yang comel & cerdik.. semua tu pinjaman..bila-bila masa Allah SWT boleh tarik balik.. mungkin hari ini kita rasa kecewa/penderitaan itu.. but slowly time will heals as Allah SWT will show you why you cannot get what you wanted.. why you cannot be with them.. yang sebenarnya Allah SWT telah mengatur perjalanan hidup kamu yang lebih indah di masa hadapan.. Dia sedang menguji kamu untuk mengangkat darjat kamu ke tahap yang lebih tinggi dari apa yang kamu ada hari ini.. Dia mahu kamu bersyukur walaupun sedih @ ditimpa musibah..Dia mahu kamu jadi hambaNya yang bersyukur..

Belajarlah  jangan terlalu berharap pada manusia, kelak sendiri akan kecewa.. tapi berharaplah pada Allah SWT yg tak pernah kecewakan hambaNya, kembali lah pada Allah SWT pemilik hati yg sebenar.. Dia Maha Berkuasa di atas segala sesuatu.. kita sendiri pun tidak tahu macam mana/apa yang akan berlaku di masa hadapan.. hanya berharap & bergantung kepada Allah SWT semata-mata. semoga pengakhiran hidup kita adalah baik.. jadi manusia yang baik-baik.. apabila pergi meninggalkan dunia diingati kerana kebaikan kita..peribadi yang mulia.. ilmu yang dikongsi.. persahabatan yang penuh kasih sayang dan ikhlas.. Biar dirindui kepergian kita nanti kerana alasan yang baik.. bukan apabila pergi diingati kerana hutang..kerana pernah melukai & menyakiti orang lain..diingati kerana perkara-perkara buruk yang dilakukan semasa masih hidup.. 

p/s: I have a Lord who is more Merciful to me than you..and He knows well what is good for me.. Leave Him to do what He wishes with me.. for I do not criticize Him with regards to His Decree.. 

~All of Me~

Hi & Assalamualaikum...

[Verse 1:]
What would I do without your smart mouth?
Drawing me in, and you kicking me out
You've got my head spinning, no kidding, I can't pin you down
What's going on in that beautiful mind
I'm on your magical mystery ride
And I'm so dizzy, don't know what hit me, but I'll be alright

[Pre-Chorus:]
My head's under water
But I'm breathing fine
You're crazy and I'm out of my mind

[Chorus:]
'Cause all of me
Loves all of you
Love your curves and all your edges
All your perfect imperfections
Give your all to me
I'll give my all to you
You're my end and my beginning
Even when I lose I'm winning
'Cause I give you all of me
And you give me all of you, oh

[Verse 2:]
How many times do I have to tell you
Even when you're crying you're beautiful too
The world is beating you down, I'm around through every mood
You're my downfall, you're my muse
My worst distraction, my rhythm and blues
I can't stop singing, it's ringing, in my head for you

[Pre-Chorus:]
My head's under water
But I'm breathing fine
You're crazy and I'm out of my mind

[Chorus:]
'Cause all of me
Loves all of you
Love your curves and all your edges
All your perfect imperfections
Give your all to me
I'll give my all to you
You're my end and my beginning
Even when I lose I'm winning
'Cause I give you all of me
And you give me all of you, oh

[Bridge:]
Give me all of you
Cards on the table, we're both showing hearts
Risking it all, though it's hard

[Chorus:]
'Cause all of me
Loves all of you
Love your curves and all your edges
All your perfect imperfections
Give your all to me
I'll give my all to you
You're my end and my beginning
Even when I lose I'm winning
'Cause I give you all of me
And you give me all of you

I give you all of me
And you give me all of you, oh

you just love me all the way since you found me do you? i still remember your words.. "No matter what happened, syg tetap akan jadi isteri abang sampai bila-bila.. hanya maut yang akan pisahkan kita.. biar syg yang pertama.. biar syg yang terakhir.." i guess because all of you, love all of me right? because you love my curves, all my edges, all my perfect and imperfections, cause i'm your end and your beginning..and you're the one who always tell me that even i'm crying i'm beautiful too.. when the world is beating me down, you always be around through every mood.. then, how could i don't love you my husband? i miss you everyday especially when you're not around me.. cause you're my strength..my angel that will protect me till the end of time.. :')

us in 2006.. how ugly i am back then, but this guy still want me? i thought he's blind..haha

(looks like he hug me, but this is camera trick.. i sat in front of him)

us in 2007..

us in 2008..

us in 2009...

us in 2010...

us in 2011...

 

 

us in 2012.. 

during our engagement in 2012..  

us in 2013.. 

 

Dear my husband.. you've changed a lot physically & mentally.. you've try to be someone that is perfect for me.. you know what? you're totally perfect.. but i know, there's one thing won't change for sure.. your pure love to me... i thought true love never exist..i never believe that.. but it did.. until i found you.. until i accept the fate that you're the one for me.. it was you..the prove of the existence of true love.. 2006-2014.. i'm always your priority.. the other day when the first time i saw you cried like a baby in front of me, i knew that  i will never find a guy like you.. thank you Allah SWT for this precious gift..by sending him to me.. i feel blessed indeed.. Alhamdulillah.. we have gone through a lot these few years.. i think we can go through any obstacles in front.. i want to make a beautiful love story with you.. like those movies of  true love.. The Curious Case of Benjamin Button.. or A Walk to Remember.. or perhaps like The Notebook.. let us grow through thick & thin together..ups & downs together.. will ya?  Happy 8th years anniversary of our ups & downs love journey..  (^_^)

p/s: anyone can fall in love.. can be in love.. but to stay in love with the same person for a long period  of time is the most beautiful and precious gifts that a person ever had in his/her life..